Approach dictates outcome
St. Regis Atlanta
Director of Security
The St. Regis, Atlanta Hotel and Residences (Buckhead), GA (2009-Present)
Affiliation: Starwood Hotels & Resorts
Challenge: The management of Security Services staff at flagship property for The Starwood Hotels & Resorts A Mobile Five Star, AAA Five Diamond hotel in the heart of the financial district (Buckhead) Atlanta, GA with emphasizes on providing consistently efficient, effective and high-quality professional security services, via sound leadership in a multitude of guest related scenarios, coupled with providing a secured work environment for the guest, patrons, and the staff of the St. Regis, Atlanta Hotel and Residences
- Instrumental in 2009 Grand Opening of The St. Regis, Atlanta Hotel and Residences, a Five Star/Five Diamond Starwood Hotels & Resorts Flagship property in heart of metropolitan Atlanta’s Buckhead (the financial district). This encompassed all Pre-Opening/Post Opening training process, overview and implementation was successful. The property as a whole did not accrue any substantial injuries and the staff embraced the accident-free work environment.
- Oversaw strategic placement of security operations during pre-opening/post opening operations until stabilization was achieved regarding property asset protection.
- Conceptualize, develop and implement programs for identifying trend, creating strategic plans, and implements measures toward the prevention of similar occurrences in the future
- Assure financial success of our hotel via a weekly conference regarding the Labor Analysis Report in conjunction with the Labor Analysis Justification Documentation and overview of departmental expenditures
- Assure financial success of our hotel via an in-depth and comprehensive employee accident prevention program (Worker Compensation) in conjunction with compliance with OSHA rules, regulations and policies.
- In the role of liaison, provide consultation, professional representation and expert testimony in scenarios wherein litigation is involved regarding prosecution, defense, and/or liability.
- Develop and maintain ongoing training classes on federal mandatory safety practices, e.g. Bloodborne Pathogens, Material Safety Data Sheets, Emergency Evacuation Drills, Manager on Duty, Hotel Fire Brigade, hotel leadership/general hotel population
- Assure the proper handling (Lead Investigator) of crime, incidents, Medical Emergencies as well as traffic